Sub-Processor List
Sub-Processor List
Airlock Digital, Inc. (“Airlock,” “we,” or “our”) and its affiliates and subsidiaries (“Group Companies”) may engage and use certain third-party data processors (“Sub-Processors”) to provide services to our customers. These Sub-Processors may have access to personal data provided directly by our clients or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Client Data”). This page provides important information about the identity, location and role of each Sub-Processor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions or superseding written agreement between Airlock and its Clients (the “Agreement”).We currently use the below list of Sub-Processors to provide infrastructure services, customer support, service administration services, and email notifications. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services.
Infrastructure Sub-Processors
| Sub-Processor | Location | Purpose / Services | Website & Contact Details |
| Microsoft | Global | Cloud services, website hosting, and data center hosting |
https://azure.microsoft.com/en-us/ One Microsoft Way |
General Sub-Processors
| Sub-Processor | Location | Purpose / Services | Website & Contact Details |
| FreshWorks Inc. | United States | Cloud-based customer support |
2950 S. Delaware Street, Suite 201 |
| HubSpot Inc. | United States | Data Integration, as applicable |
25 First Street, 2nd Floor |
| MongoDB Inc. | United States | Database hosting (Multi-tennant Offering only) |
1633 Broadway, 38th Floor |
| Okta, Inc. | United States | Authentication (Multi-tennant Offering only) |
100 First Street, Floor 6 |
| VirusTotal (Chronicle LLC) | United States | File Reputation Intelligence (Hash lookup only) |
Chronicle LLC |
As our business and services evolve, we may add, remove, or update information about our Sub-Processors on this webpage or retain the services of additional Sub-Processors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect changes to our Subprocessors. If you have any questions about our subprocessing activities, please contact privacy@airlockdigital.com.
The following entities are the Group Companies within our organization:
| Legal Entity | Domiciled |
| Airlock Digital Inc. | United States |
| Airlock Digital Pty Ltd | Australia |