Sub-Processor List

Airlock Digital, Inc. (“Airlock,” “we,” or “our”) and its affiliates and subsidiaries (“Group Companies”) may engage and use certain third-party data processors (“Sub-Processors”) to provide services to our customers. These Sub-Processors may have access to personal data provided directly by our clients or to which we may have access in order to perform the contracted services or to enable requested features related thereto (“Client Data”).  This page provides important information about the identity, location and role of each Sub-Processor. Terms used on this page but not defined have the meaning set forth in the General Terms and Conditions or superseding written agreement between Airlock and its Clients (the “Agreement”).

We currently use the below list of Sub-Processors to provide infrastructure services, customer support, service administration services, and email notifications. Please note that not all Sub-Processors are used in the provision of all services we provide and some may only be involved in assisting with the provision of specific services.

Infrastructure Sub-Processors

Sub-ProcessorLocationPurpose/ServicesWebsite & Contact Details
Microsoft CorporationGlobalCloud services, website hosting, and data center hostinghttps://azure.microsoft.com/en-us/

One Microsoft Way
Redmond, WA 98052, USA

General Sub-Processors

Sub-ProcessorLocationPurpose/ServicesWebsite & Contact Details
FreshWorks Inc.United StatesCloud-based customer supportwww.freshworks.com

2950 S. Delaware Street, Suite 201
San Mateo, CA 94403, USA

HubSpot IncUnited StatesData Integration, as applicablewww.hubspot.com

25 First Street, 2nd Floor
Cambridge, MA 02141, USA

MongoDB Inc.United StatesDatabase hosting
(Multi-tennant Offering only)
www.mongodb.com

1633 Broadway, 38th Floor
New York, NY 10019, USA

Okta, Inc.United StatesAuthentication (Multi-tennant Offering only)www.okta.com

100 First Street, Floor 6
San Francisco, CA 94105, USA

ReversingLabs US Inc.United StatesFile Reputation Intelligence
(Hash lookup only)
www.reversinglabs.com

222 Third Street #1001,
Cambridge, MA 02142, USA

As our business and services evolve, we may add, remove, or update information about our Sub-Processors on this webpage or retain the services of additional Sub-Processors, if we determine their processing activity will improve or enhance our ability to deliver our services to you. We will periodically update this page to reflect changes to our Subprocessors. If you have any questions about our subprocessing activities, please contact [email protected]

The following entities are the Group Companies within our organization:

Group CompanyLocation
Airlock Digital Inc.United States
Airlock Digital Pty LtdAustralia